Frequently Asked Questions
Answers for Homeowners in Apple Valley, Spring Valley Lake, Victorville & the High Desert
Have a question about our electrical services? You’ll find answers here about pricing, scheduling, installations, and what to expect when you work with MT Electric.
General Questions About MTE Electric
-
Yes — MTE Electric is a locally based electrician in Apple Valley, CA, proudly serving residential homes throughout the Victor Valley and High Desert. We provide electrical installations and repairs in:
Adelanto
Apple Valley
Barstow
Helendale
Hesperia
Lenwood
Lucerne Valley
Oro Grande
Spring Valley Lake
Victorville
-
For your convenience, MTE Electric accepts cash, Zelle, personal checks, and all major credit cards.
-
We do not specifically guarantee same-day service. Availability depends on our current schedule and the type of electrical work you need.
Contact us today, and we’ll let you know the earliest appointment we have available.
-
We do not provide 24/7 emergency service, and our phone is not monitored around the clock. However, if you are experiencing an urgent electrical issue during business hours, we will do our best to adjust our schedule and fit you in as quickly as possible.
-
Yes — we provide free estimates for alteration and improvement projects such as lighting upgrades, ceiling fan installations, and panel replacements.
For electrical troubleshooting and diagnostics, we do not offer free estimates. This type of service requires the use of time, tools, and sometimes minor materials to accurately identify the cause of your issue.
Questions About Our Diagnostic Service
-
We provide free estimates for electrical alteration and improvement projects. Troubleshooting and diagnostic services, however, are not included because identifying an issue requires time, specialized tools, and sometimes materials. This ensures we can make the appropriate recommendations for the repairs.
-
Troubleshooting is a separate service, so the cost does not roll into repair pricing. Some contractors advertise “free troubleshooting with repair,” but often the diagnostic cost is simply added back into the repair price. We prefer to be honest and upfront, giving you clear, fair pricing from the start.
-
Repair costs can only be determined after a proper diagnostic. Until the issue is accurately identified, it’s not possible to provide an honest repair price. Some repairs are very simple, while others can be complex and time-consuming. A thorough diagnosis ensures you get an accurate estimate tailored to your specific electrical issue.
Questions About Our Repair Service
-
No. While they’re a little farther out, I serve the entire High Desert without hidden travel fees.
-
In most cases, same-day service is available. I know electrical problems can’t wait.
-
Yes. All repairs are performed to current electrical code standards, and our workmanship is guaranteed for your peace of mind. This guarantee applies specifically to the repair work we complete. Please note that pre-existing conditions, unrelated components, or issues outside the immediate repair are not covered under this guarantee.
Questions About Our Electrical Services In Apple Valley, CA.
-
Yes, we are a locally based electrical contracting company right here in Apple Valley, California. Being local means we’re familiar with the neighborhoods, building codes, and the unique electrical needs of the High Desert community. When you call us, you’re getting a nearby electrician who can respond quickly and provide reliable service you can trust.
-
For most service calls in Apple Valley, we can schedule same-day or next-day appointments. Emergency situations such as power loss, burning smells, or electrical shocks are given top priority. Our goal is to restore your safety and comfort as quickly as possible.
-
We handle everything from small repairs—like outlets and switches—to major projects such as electrical panel upgrades, EV charger installations, and full home rewiring. Whether it’s residential or commercial, no job is too small or too large.